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11
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15
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2025

Beyond the Basics: When Your Growing Business Needs More Than Just an Accountant

Melanie Shores, CPA

This article is based on an interview with Jordan Pridemore, Director of Strategic Development at LUCA, featured on The Localist podcast

Beyond the Basics: When Your Growing Business Needs More Than Just an Accountant

How strategic financial advisory transforms accounting from a compliance burden into a competitive advantage

You've been there. It's 11 PM, you're staring at a spreadsheet that doesn't quite balance, and you're wondering if this is really the best use of your time as a business owner. Your quarterly taxes are coming due, and you're not entirely sure if you're making money or just staying busy.

For many small business owners, accounting feels like a necessary evil—something you handle yourself until you can afford to pay someone else to handle it for you. But what if we're asking the wrong question entirely?

The real question isn't "when can I afford an accountant?" It's "when should I stop thinking about accounting and start thinking about financial strategy?"

The Problem with Traditional Accounting

Here's an uncomfortable truth about the accounting industry: most accountants are trained to focus on one thing—tax time.

"Traditional accounting, especially from the academic side when you're going through school, most people are thinking I'm either going to go into tax work or I'm going to go into audit work," explains Jordan Pridemore, Director of Strategic Development at LUCA. "The general accounting, managerial accounting—that can sometimes really be an afterthought."

This creates a fundamental mismatch. Business owners need help managing their finances throughout the year—understanding cash flow, analyzing margins, making decisions about which products or services are actually profitable. But traditional accounting firms are often structured around quarterly check-ins and annual tax preparation.

The result? You're left on your own for the 350 days a year when you're actually trying to run your business.

One LUCA client put it perfectly in a recent review: they're "not the cheapest solution, but we have actually saved money down the line" through better technology integration and smarter financial decisions. When your accountant helps you avoid costly mistakes and identify profitable opportunities, the relationship pays for itself.

What "Advisory" Actually Means (And Why It Matters)

The difference between basic accounting and financial advisory isn't just semantic—it's transformational.

Basic accounting answers the question: "What happened?" It's backward-looking, focused on recording transactions and ensuring compliance. It's necessary, but it's not sufficient.

Financial advisory answers a different question: "What should we do next?" It's forward-looking, focused on strategy and growth.

"Our whole focus is taking what was traditionally an overlooked part of the business and bringing that to the forefront for small business owners. It's that daily financial management that allows you to make the most impactful decisions to grow your business."

— Jordan Pridemore, LUCA

Here's what this looks like in practice:

Scenario: A local manufacturer wants to add a new product line

Basic accounting approach: "Sure, we can set up a new account code for that. Send us the receipts."

Advisory approach: "Let's look at your current margins by product line. Here's what your most profitable offerings have in common. Before you invest in new equipment, let's model out the breakeven point. Have you considered how this impacts your cash flow over the next 18 months? Here are three scenarios we should plan for..."

The difference is night and day.

Adam from Foxhound Bee Company experienced this firsthand. When he wanted to diversify his product lines, he received conflicting advice about whether he needed separate LLCs for each offering. "I just got great advice on what I should do here, how I can build this for the future," Adam shared on The Localist podcast. "That advice wasn't strictly financial—it was also speaking into business structure, legal considerations, and long-term growth strategy."

This is what advisory looks like: financial expertise applied to real business decisions, in real-time, with your specific goals in mind.

The Revenue Milestones That Signal It's Time

So when should you make the shift from basic accounting to advisory services?

Jordan offers a helpful framework based on revenue milestones:

Under $500K in annual revenue: You may still be in the DIY phase or working with a basic bookkeeper. Focus on keeping clean records and understanding your numbers. Good bookkeeping practices are foundational here.

$500K to $1M: This is the threshold where advisory services start making serious business sense. "At that half-million mark, you have a proven concept," Jordan notes. "You're probably scaling your business. You don't typically accidentally create a million-dollar business."

$1M+: This is where comprehensive financial advisory becomes essential. "At that million dollars, you've got people. The owner is probably not as much of an individual contributor—they're managing the business. That's when they need that second set of eyes."

But revenue isn't the only signal. Here are other indicators that you're ready for advisory services:

  • You're making decisions without complete financial information (and you know it)
  • You can't quickly answer questions like "What's my most profitable product?" or "Can I afford to hire someone?"
  • You're spending significant time (5+ hours per week) on financial tasks
  • You're considering major decisions: new locations, equipment purchases, hiring, expansion
  • You need financing and want to present your business in the best light
  • Your business has multiple revenue streams and you're not sure which ones actually make money

As Jordan puts it: "Most small businesses have no idea how much data they really have at their fingertips just in their own finances." The question is whether you have someone who can help you interpret that data and turn it into actionable insights.

What to Look For in an Advisory Partner

Not all accounting firms offer true advisory services, and not all advisory relationships are created equal. Here's what separates the best from the rest:

1. They Build Scalable Financial Infrastructure

"Sometimes when we're working with smaller or younger companies, it may feel as though we're over-engineering a little bit," Jordan admits. "But the reason we do that is we build out the financial infrastructure to scale."

This matters more than you might think. When your systems are built right from the beginning, growth doesn't require tearing everything down and starting over. Your financial systems should support your business at $500K, at $2M, and at $10M—without major overhauls.

Strategic insight services should feel like an extension of your team, not a periodic interruption.

2. They Embrace Technology as a Competitive Advantage

The accounting industry has traditionally been a late adopter of technology. Jordan is blunt about this reality: "Go look at almost every popular tax platform right now and they all look like they were built in 1998 and they're just being patched."

The best advisory partners take a different approach. They use technology to:

  • Integrate all your financial data into a single source of truth
  • Automate routine tasks so they can focus on strategy
  • Provide real-time visibility into your finances
  • Leverage AI and automation to spot trends and opportunities

"Technology is a superpower for small business owners," Jordan explains. "We implement off-the-shelf products in most cases, but the way we do that is a very integrated financial back office."

This matters because time spent compiling numbers is time not spent analyzing them. The faster you can get to accurate data, the faster you can make decisions.

Want to understand how modern accounting technology can streamline your business? The right tools make all the difference.

3. They Know You as a Person, Not Just a Balance Sheet

Here's where the "partner" language becomes more than marketing speak.

Jordan shares a fascinating analogy from a physician: "I know there's a pill I can prescribe that will make a 5 to 10% improvement. I also know that if I could convince them to make entire lifestyle changes, we could see a 30 to 40% increase. But I have to balance the reality of knowing this patient, their lifestyle and habits, and what's realistic."

The best advisory relationships work the same way. Your accountant should:

  • Understand your personal goals (not just business metrics)
  • Know your risk tolerance and decision-making style
  • Recognize what advice you're actually likely to implement
  • Offer solutions that fit your reality, not just textbook ideals

"We really are focused on the people and the story behind that business," Jordan emphasizes. "We get to know people on a very personal level and understand their general flow of life."

This relational approach means recommendations that actually get implemented—because they're designed for you, not for some theoretical ideal business owner.

4. They Operate with Fixed, Transparent Pricing

One of the biggest barriers to asking for advice is the fear of the billable hour. "Should I call my accountant about this? It'll probably cost me $500 just for a phone call..."

That shouldn't be how it works.

"The way we establish working relationships is to have a fixed fee, recurring scope with our clients so that it's a very predictable cost to their business," Jordan explains. "It's not like 'I need to ask LUCA a question, but if it's hard I'm going to double my fee next month.'"

When you're not watching the clock, you can have the conversations you actually need to have. You can think out loud, explore options, and get advice without every question coming with a price tag.

5. They Bring Narrative to Your Numbers

Financial statements are overwhelming. Rows and columns of numbers that technically tell you everything and somehow tell you nothing at all.

"Narrative is the word we like to use. We want to bring narrative to the financials. It can be very overwhelming sometimes to have financial statements just displayed in front of you and you go, 'Well, there's numbers, right?'"

— Jordan Pridemore, LUCA

The best advisory partners translate numbers into stories:

  • This is what happened
  • Here's why it matters
  • Here are the options you have
  • Here's what we recommend and why

They're not just telling you what to do—they're helping you understand the implications of different paths forward. They're Socratic, not prescriptive.

"Our approach is not so much 'hey here's what you do,'" Jordan notes. "It's more 'here are some options, here are some things to consider. Have you thought through XYZ? Where do these decision paths lead and what impact does that have on the business?'"

The Real ROI of Advisory Services

Let's talk about the elephant in the room: cost.

"We're definitely not the cheapest company out there," Jordan acknowledges. "But we're also not nearly the most expensive. We want to be accessible."

Here's the math that matters:

The cost of building an internal finance team:

  • Bookkeeper: $50-60K minimum
  • Payroll manager: $60-100K
  • Controller: $100K+
  • CFO: $150K+ base plus incentives

Total: $250-350K+ per year (plus benefits, plus the cost of turnover, plus the opportunity cost when these positions are vacant)

The cost of comprehensive advisory services: A fraction of that—often $1,500-$5,000 per month depending on complexity—for access to a full team with 55+ professionals and decades of combined experience.

But the real ROI isn't just in salary savings. It's in:

  • Decisions not made because you caught the problem early
  • Opportunities seized because you had real-time visibility
  • Tax savings from strategic planning throughout the year
  • Financing obtained because your books told a compelling story
  • Time reclaimed to focus on growing your business instead of categorizing transactions
  • Peace of mind knowing someone is watching the numbers while you build the business

As Jordan puts it: "To a large degree, a good bit of what we do is not necessarily things that business owners can't do for themselves. Our value proposition is that their time is simply better spent focusing on the growth of their business and not being their own bookkeeper."

One client put it this way: "I've never even looked at this before. I knew that was in QuickBooks but I never really knew what to do with it." That's the transformation—from having data to understanding what it means and what to do with it.

The Current State of Small Business Accounting (And Why It Matters Now)

If you're having trouble finding good accounting help, you're not imagining it. The accounting industry is facing a significant talent crisis:

  • 17% decline in accounting bachelor's degrees over the past decade
  • 27% decrease in CPA exam enrollments
  • 55% of senior-level accountants are considering retirement in the next 3-5 years

"The talent pool for accounting is shrinking," Jordan explains. "What does that mean for small businesses? It's more difficult to find in-house talent, and what you can find is getting more expensive."

This creates a compelling case for outsourcing: not just because it's cost-effective, but because the alternative is increasingly unavailable.

Meanwhile, small business itself is booming:

  • Nearly 500,000 new business applications per month in 2024 (a 20% increase from pre-COVID)
  • Female-owned businesses make up 49% of new applications
  • Micro-businesses (5 or fewer employees) are the fastest-growing segment

More businesses competing for shrinking accounting talent = a recipe for businesses either overpaying for basic services or going without the help they need.

The solution? Partner with firms that have built scalable models specifically designed for growing businesses. Learn more about LUCA's approach to serving businesses at every growth stage.

Making the Transition: What to Expect

If you're convinced it's time to move beyond basic accounting, here's what a good transition looks like:

Discovery Phase (Week 1-2) A thorough dive into your current financial situation. The best firms don't charge for this—they want to understand your business before proposing solutions. "We call it discovery," Jordan says. "We want to really get a good understanding of the business, take a deep dive into the state of things."

Systems Integration (Week 3-4) Setting up or optimizing your financial tech stack. This might include:

  • Migrating to or optimizing QuickBooks Online or Xero
  • Integrating payroll systems
  • Connecting banking and credit card feeds
  • Setting up automated reporting dashboards

Cleanup and Baseline (Month 2) If your books need work (and most do), this is when it happens. Creating a clean baseline so you can move forward with confidence.

Ongoing Partnership (Month 3+) Regular meetings (usually monthly) to review performance, discuss strategy, and plan ahead. This is where the real value emerges—when you're consistently using financial data to make better decisions.

Schedule a discovery call to explore whether LUCA's approach aligns with your business needs.

The Bottom Line

Here's what successful business owners know: the numbers aren't the point. The business is the point. The life you're building is the point. The impact you're making is the point.

The numbers are just the language that helps you understand whether you're moving toward those goals or away from them.

"The service that we provide to business owners is not accounting. The service that we provide is the data visibility and the ability for them to make impactful decisions that grow their organizations. The mechanism that we happen to deliver that with is accounting."

— Jordan Pridemore, LUCA

When you shift from thinking about accounting as a compliance burden to thinking about financial advisory as a strategic advantage, everything changes. You're no longer drowning in spreadsheets at 11 PM. You're making confident decisions backed by data. You're catching problems before they become crises. You're seizing opportunities because you can actually see them.

And perhaps most importantly, you're building a business instead of just running one.

That's the difference between an accountant and an advisory partner. That's the difference between backward-looking compliance and forward-looking strategy. That's the difference between hoping you're making the right decisions and knowing you are.

The question isn't whether you can afford advisory services. The question is whether you can afford not to have them.

Take the Next Step

Ready to move beyond basic accounting? Here's what to do next:

  1. Assess where you are: Review your current revenue, your financial systems, and how much time you're spending on financial tasks
  2. Identify your biggest pain points: What financial questions keep you up at night? What decisions are you avoiding because you don't have clear data?
  3. Schedule a discovery call: Talk to advisory-focused firms about your situation (at LUCA, these conversations are free)
  4. Ask the right questions: Don't just ask about services and pricing—ask about their approach, their technology, and how they work with businesses like yours

The best time to invest in financial advisory was when you first started your business. The second-best time is right now.

Further Reading:

This article is based on an interview with Jordan Pridemore, Director of Strategic Development at LUCA, featured on The Localist podcast. Jordan and the LUCA team work with growth-oriented small businesses and nonprofits across the Southeast, providing integrated accounting, advisory, and compliance services.

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